Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Spacious rooms
Convenient location
Limited dining options
Average breakfast quality
8.2/10
Great
Rooms
8.5
Location
9.2
Service
8.7
Dining
7.3
Guest reviews
8.2/10
based on 6 reviews
8.4
8.4/10 based on 1425 reviews
Bruce
United States,
March
2024
7.4/10
I had a pleasant stay at this hotel. The rooms were nicely pre-packed with very comfortable futon beds. The hotel's breakfast was a nice touch but could use more variety. The location was convenient, just outside of Terminal 1 of Kansai International Airport. However, the price seemed a bit high for the overall experience.
Rooms
8.0
The rooms with the tatami beds all laid out were comfortable and pre-packed style.
Service
7.0
The service was good. Housekeeping was efficient, and tours/ticket assistance was helpful.
Location
9.0
The hotel's location just outside of Terminal 1 of Kansai International Airport was very convenient for travelers.
Dining
6.0
The breakfast included in our rate was a nice touch with cold green tea but could be improved with more options.
Facilities
7.0
The hotel facilities were adequate, providing what was needed for a comfortable stay.
John
United Kingdom,
February
2024
8.0/10
The hotel is conveniently located just outside of Terminal 1 of Kansai International Airport, making it a perfect spot for travelers. The rooms are spacious, although they could use some modern touches. The in-house dining offers homemade pastries but lacks diversity in the menu. The service is attentive, particularly in housekeeping and laundry services.
Rooms
8.0
The rooms are spacious with thick mattresses, providing ample space for relaxation.
Service
9.0
The housekeeping and laundry services are impeccable, showing great attention to detail.
Location
9.0
The hotel is conveniently situated just outside of Terminal 1 of Kansai International Airport, making it a convenient option for travelers.
Dining
7.0
The dining experience features homemade pastries, but the menu could benefit from more variety.
Facilities
7.0
The facilities cater to essential needs, but could use modern updates to enhance the overall guest experience.
Edwin
United Kingdom,
January
2024
9.0/10
I had a wonderful stay at this hotel! The rooms were comfortable and clean, and the staff was very friendly. The dining experience was excellent, but the price could be a bit high. The location was perfect for exploring the city. Definitely recommend it!
Rooms
9.0
The tatami beds were all laid out with thick mattresses on the tatami, making it a cozy and traditional experience.
Service
9.0
The housekeeping service was top-notch, and the staff was attentive and accommodating.
Location
10.0
The hotel is located in the center of Kyoto, making it super convenient to access all the attractions and transportation options.
Dining
8.0
The included breakfast was delicious, with a variety of options to choose from, including cold green tea.
Facilities
9.0
The hotel had great amenities, including a lovely dining area and comfortable lounge spaces.
Vincent
United States,
October
2023
8.0/10
I had a pleasant stay at this hotel. The rooms were spacious and had thick mattresses, the service was excellent, and the location was convenient. However, the dining options were a bit limited. Overall, a good value for money.
Rooms
8.0
The rooms were spacious with thick mattresses on the tatami, providing a comfortable stay.
Service
9.0
The staff provided outstanding service, from housekeeping to tours assistance.
Location
8.0
The hotel is located in a good area, close to the local train station, making it convenient for exploring the city.
Dining
7.0
The dining experience was satisfactory with breakfast included, but could offer more variety.
Facilities
8.0
The hotel facilities were well-maintained and added to a comfortable stay.
Spacious rooms
Limited dining options
Helen
United States,
July
2023
9.2/10
I absolutely loved my stay at this hotel! The rooms were cozy with a traditional Japanese style, thick mattresses, and three unfoldable sofas. The service was top-notch, with excellent housekeeping and laundry assistance. The location was perfect, just outside of Terminal 1 at Kansai International Airport. The dining experience was delightful, especially with the included cold green tea. Overall, a fantastic value for money!
Rooms
10.0
I adored the cozy Japanese-style rooms with thick mattresses on the tatami.
Service
9.0
The service was exceptional, particularly the attentive housekeeping and laundry.
Location
10.0
The hotel's location just outside of Terminal 1 at Kansai International Airport was incredibly convenient.
Dining
8.0
The dining experience was a lovely touch, especially with the included cold green tea.
Facilities
9.0
The facilities were top-notch, enhancing the overall experience.
Carol
United Kingdom,
July
2023
8.4/10
The hotel is conveniently located near Shijo Omiya station, making it easy to access via different subway lines. The rooms offer three unfoldable sofas with very comfortable futon beds and include breakfast. The service provided, including housekeeping and laundry, is commendable. The dining experience includes indulgent pastries and cold green tea, adding to the value for money.
Rooms
8.0
The rooms are equipped with three unfoldable sofas where all the futon bedding is stored, providing very comfortable futon beds. The breakfast is a nice addition.
Service
9.0
The service, especially housekeeping and laundry, was impeccable. The staff was helpful throughout.
Location
9.0
The hotel is ideally located on Shijo-dori, close to the Omiya underground station, offering easy access to various subway lines operated by different companies.
Dining
8.0
The dining experience, with included indulgent pastries and cold green tea, was delightful, enhancing the overall value for money.
Facilities
8.0
The facilities at the hotel were great, from the cozy dining area to the well-maintained rooms.